Unfortunately, it’s not possible to edit a Management Response. However, you can delete a response and then repost a new one in its place. To delete a Management Response:
- Log in to the Management Center
- Under the “Reviews” tab in the top menu, click “Respond to Reviews”
- Select the review with the Management Response you'd like to remove
- Under “Response Published”, click “Delete Response” or the trash can icon
Please note: the Management Response you choose will be removed immediately, so you may wish to copy and save the text before clicking the trash icon. Once the response is deleted you submit a new one.