Help Centre

What is TripAdvisor's guest booking fee?

This fee helps us to run our secure platform, provide you with 24-hour customer support and give you the peace of mind that your transaction is safe.

The booking fee varies based on the rental price. It ranges from 8% to 14.5% of the rental rate. It’s sometimes lower, but not higher. The fee is automatically added to your invoice upon booking.

The booking fee is not assessed on damage deposits and owner specified taxes.

What happens to the booking fee when a booking is cancelled?

  • If you cancel the booking – the owner’s cancellation policy will apply and the booking fee will not be refunded. You can see the cancellation policy by logging into your Rental Inbox
  • If the owner cancels the booking – you will receive a full refund of the booking amount you’ve paid so far, including the booking fee
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