Help Centre

How can I get a VAT invoice for my booking?

Your booking confirmation email includes key information such as your payment date, the amount paid and your travel dates.

 

If you require a detailed invoice for VAT purposes, you’ll need to contact the property owner/manager.

 

Why does the property owner/manager issue the VAT invoice?

 

This is because while we facilitate the transaction, your contract is with the property owner/manager and they receive payment after you check in. Therefore, it’s the property owner who produces the VAT invoice if one is required.

 

You can request a VAT invoice by sending the property owner/manager a message in your Rental inbox

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