Help Centre

Search the Help Centre

What is the Certificate of Excellence?

TripAdvisor Support -

About the certificate

The TripAdvisor Certificate of Excellence honours select accommodations, attractions and restaurants that consistently demonstrate a commitment to hospitality excellence.

TripAdvisor uses a proprietary algorithm to determine the Certificate of Excellence honourees. It takes into account the quality, quantity and recency of reviews and opinions submitted by travellers on TripAdvisor over a 12-month period, as well as a business’s tenure and ranking on the Popularity Index of the site. To qualify for the Certificate of Excellence, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.

Owners: How to promote your certificate

If you are an owner or business representative, congratulations if you have received a Certificate of Excellence! You deserve to be proud, and travellers will want to know about your award.

Visit the section of your Widget Centre called ""Display your rating and reviews"" to download a badge to display on your website. You can also have a paper version of the certificate sent to you in the mail.

Visit TripAdvisor Insights for additional tips on promoting your accolade!