Help Centre

What can I do if my business is temporarily closed or cannot accept bookings?

Our listing guidelines require that restaurants, attractions and accommodations are open for at least 12 consecutive weeks each year.

A business can temporarily close for different reasons. Business representatives are advised to update their listing description in cases where the business has closed for the season or is undergoing a major renovation and has no fixed reopening date.

To update the business description:

  • Sing into your Management Centre.
  • Select "Manage listing" from the top menu.
  • Click “Name and description”.
  • Update the description in English and any other languages you would like to add.
  • Click “Submit”.

If the closure is due natural disaster, terrorism or major renovation with a specific reopening date, owners can request TripAdvisor to place a notice of temporary closure on the listing. Click HERE to let us know.

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