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Our guidelines for traveller reviews

TripAdvisor Support -

Millions of travellers like you rely on TripAdvisor reviews when planning a trip. Reviews must be:

  • Family-friendly - No profanity, threats, prejudiced comments, hate speech, sexually explicit language or other content that is not appropriate for our community. Click here for more information.
  • Authentic guest reviews of first-hand experiences - We accept reviews that detail first-hand experiences with the facilities or services of an establishment. General discussion that does not detail a substantial experience will not be posted. Click here for more information.
  • Relevant to other travellers - No content that is not relevant to trip planning and research. Click here for more information.
  • Unique and Independent - You may write one review on any given accommodation, restaurant or attraction per visit. Click here for more information.
  • Original - No substantial quoted material from other sources, including (but not limited to) websites, email correspondence, other reviews, etc.
  • Non-commercial - Commercial email addresses and contact information are allowed in reviews if relevant to the experience, however, we reserve the right to reject any phone number, email address, password or URL for any reason. Promotional material of any kind is not allowed in reviews.
  • Submitted for an appropriate property - Your review must be for an accommodation, restaurant or attraction that meets our listing requirements.
  • Age requirement - No reviews by children under the age of 13
  • Valid email address and standard email formatting:
    • The email address associated with your account must be correct; we may need to contact you if there is a problem with your review.
    • Machine translated reviews that are unreadable or incomprehensible will not be accepted.
    • No HTML tags and no excessive ALL CAPS, slang, formatting issues, repeated text or typographic symbols.
    • Use the correct alphabet for the language in which you are writing. Do not transliterate into another alphabet.
    • Please adhere to the minimum character count and do not add unnecessary characters in order to reach this requirement for reviews.  

TripAdvisor reserves the right to remove a review or management response at any time for any reason. The reviews posted on TripAdvisor are individual and highly subjective opinions. The opinions expressed in reviews are those of TripAdvisor members and not of TripAdvisor LLC. We do not endorse any of the opinions expressed by reviewers or in management responses. We are not affiliated with any establishment listed or reviewed on this web site.

In accordance with our Privacy Policy, TripAdvisor does not release anyone's personal contact information.