Português do Brasil
TripAdvisor Help Centre
How do I book a rental?
I’m concerned about my booking due to recent events – what should I do?
What should I do if my booking is in a hurricane-affected area?
How do I search for a vacation rental?
How do I pay for my holiday?
How do I pay by American Express?
How quickly will I receive a response?
What is a quote? (for travellers)
Do I need travel insurance?
Why do I get an error when I try to pay for my booking?
Where is my booking receipt or itinerary?
Can I confirm my booking instantly?
Why was my booking request declined?
How do I contact TripAdvisor?
How do I contact the property owner/manager?
How do I review a holiday rental?
What is the difference between 'Ready to book' and 'Need more information'?
Where do I make the balance payment?
Can I pay for my holiday in installments?
What is TripAdvisor Payment Protection?
How do I know my booking is safe?
I can't find the property I booked online. What should I do?
How can I view and manage my booking?
How do I edit the dates/number of people on my booking?
What if the property owner/manager asks me to pay in a different way?
What if I'm asked to pay someone other than the named advertiser?
I’m having trouble making my balance payment. What should I do?
I missed my balance payment. What should I do?
I can’t pay the balance for my holiday in time, what should I do?
The property owner/manager wants to change my booking - what are my options?