Português do Brasil
TripAdvisor Help Centre
How do I pay for my holiday?
Where is my booking receipt or itinerary?
How do I pay by American Express?
I can't find the property I booked online. What should I do?
How can I view and manage my booking?
How do I review a holiday rental?
How do I search for a vacation rental?
The owner wants to cancel my booking. What should I do?
How do I contact the property owner/manager?
How do I know if my booking is confirmed?
What is TripAdvisor's guest booking fee?
What is the difference between 'Ready to book' and 'Need more information'?
Where can I find check-in details and other arrival information for my trip?
How do I make a Payment Protection claim?
My booking was cancelled due to an overdue payment (For guests)
How do private rooms work? (For guests)
How do automated balance payments work?
Why was my booking canceled?
When will I receive my refund?
What should I do if I can’t contact the property owner/manager?
What if I can't access the property when I arrive?
My booking request was declined. When will I get my money back?
How much will I be refunded?
How do I know what it will cost for my stay?
How do I find out more information about the property/my vacation?
How do I edit the dates/number of people on my booking?
How do I complain about my stay?
How do I claim a refund?
How do I cancel my booking?
How do damage deposits work for travelers?