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Guidelines
Responding to Reviews (Owners)

Responding to Reviews (Owners)

How can I edit or delete a Management Response?
Two guests in the same party each wrote a review. Is this allowed?
Management Response Guidelines
What's a Management Response?
As an owner or manager, how do I report a review that violates your guidelines?
Why wasn't the review I reported removed?
Can I ask my guests to write reviews?
As a business representative, how can I report that a guest threatened me with a bad review?
How can owners alert TripAdvisor to fraud?
What can I do if my business is penalised for fraud and I don't know why?
As an owner or manager, how do I respond to a review on my listing?

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