English (GB) العربية (مصر) Čeština Dansk Deutsch Ελληνικά English (AU) English (IN) English (MY) English (SG) English (US) Español Español (Latinoamérica) Suomi Français עברית Magyar Bahasa Indonesia Italiano 日本語 한국어 Nederlands Norsk Polski Português Português do Brasil Русский Slovenčina Srpski Svenska ไทย Türkçe Tiếng Việt 简体中文繁體中文

TripAdvisor

Manage My Booking
Home
Contact us
- General Support
- Owner Support

Help Centre

TripAdvisor Help Centre
Guidelines
Responding to Reviews (Owners)

Responding to Reviews (Owners)

Notification Owner Response Guidelines
How can I edit or delete a Management Response?
Two guests in the same party each wrote a review. Is this allowed?
Management Response Guidelines
What's a Management Response?
As an owner or manager, how do I report a review that violates your guidelines?
Why wasn't the review I reported removed?
Can I ask my guests to write reviews?
As a business representative, how can I report that a guest threatened me with a bad review?
How can owners alert TripAdvisor to fraud?
What can I do if my business is penalised for fraud and I don't know why?
As an owner or manager, how do I respond to a review on my listing?

Contact us
- General Support
- Owner Support
TripAdvisor forums
- Travel Forums
- TripAdvisor Support Forum
- Help Us Make TripAdvisor Better
- Owners' Forum

About us | Site Map

© 2018 TripAdvisor LLC All rights reserved.

TripAdvisor Terms of Use and Privacy Policy Cookie Policy

* TripAdvisor LLC is not a booking agent and does not charge any service fees to users of our site... (more)

TripAdvisor LLC is not a booking agent or tour operator, and does not charge any service fees to users of our site. However, you should be aware that agents who list travel packages with us may not have included all fees and surcharges in their listed prices. Airfares, in particular, are frequently subject to additional fees (many of which are required by law). Examples include the Federal September 11th Security Fee, international departure and arrival taxes and fees, federal excise tax, and other service, handling and miscellaneous fees and surcharges. When you book with one of our partners, please be sure to check their site for a full disclosure of all applicable fees as required by the U.S. Department of Transportation.

For your convenience, TripAdvisor LLC calculates an average price for each hotel, which is based on the rates of available rooms obtained from our booking partners. For any travel packages or deals listed, TripAdvisor LLC does not guarantee any specific rates or prices. In addition, average hotel prices are updated nightly and displayed in your preferred currency using prevailing conversion rates. Since these converted prices are estimates, please check with the booking site for the exact amount and currency.

Furthermore, TripAdvisor LLC makes no guarantees for availability of prices advertised on our site. Listed prices may require a stay of a particular length or have blackout dates, qualifications or restrictions.

TripAdvisor LLC is not responsible for content on external web sites. Taxes, fees not included for deals content.