Help Centre

What are Questions & Answers?

Questions & Answers is a feature that allows travellers to ask questions about a specific property, and to get quick answers from property representatives, past reviewers and other members of our travel community.

To ask a question:

  1. Go to the property listing page and click the Q & A tab.
  2. Click Ask a question.

To answer a question:

  1. Go to the property listing page and click the Q & A tab.
  2. Find the question and click Answer next to it or just start writing text in the text field below the question if you're the first to answer.

Answers can come from a "Property Representative", an individual directly associated with the property, or a member who has reviewed the same property, who will be labelled as "Reviewed this property".

If you like an answer, click the up arrow to give that member a positive vote. If you found an answer to be unhelpful, click the down arrow.

Was this article helpful?