We are committed to ensuring the integrity of the GreenLeaders Programme using three methods:
- Transparency: Travellers can see a full list of practices by clicking on a property's TripAdvisor GreenLeader badge or icon. This ensures that travellers can see exactly which green practices they can expect at a business.
- Traveller feedback: We place great value on the opinions of travellers. Travellers will be invited to comment on the green practices of TripAdvisor GreenLeaders and GreenPartners. They will also be able to report on false information, in instances where a traveller's experience does not match a property's claims. This feedback will be monitored by the TripAdvisor Responsible Travel team and, if necessary, will trigger a third party audit.
- Audits: GreenLeaders Programme has partnered with an independent expert sustainability organisation, The Cadmus Group, to conduct audits of the GreenLeaders Programme. In addition to audits triggered by traveller feedback, there will also be a set of random audits conducted every year of participating properties.