Help Centre

What's the "Top Comments from Your Reviews" feature in my Snapshot report?

This feature highlights a summary of words or phrases that travellers have most often used in reviews of your property. The summary helps you quickly see the themes that your guests write about.

If your property has received 25 reviews within the past 36 months, the summary feature will be displayed. The words or statements displayed in the "Top Comments from Your Reviews" box have been mentioned by reviewers at least 3 times, and are listed from highest number of mentions to lowest.

To learn more about the Snapshot and Property Dashboard, check out this guide.


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