Help Centre

What should I do if I'm having trouble signing in?

If you can't sign in, (and you're sure you're using the right password), the most likely explanation is that your web browser isn't set up to accept cookies. For more information about cookies and how to enable them, see Google's easy to follow instructions.

If this doesn't solve the problem, we recommend the following:

  • Sign out of Facebook and then try to sign in to TripAdvisor again.
  • Make sure you are using the e-mail address you used to sign up for TripAdvisor.
  • Check your virus software settings to see if TripAdvisor is blocked.
  • Check your browser settings and add to your safe list.

If you are still having trouble signing in, please contact us with more information so that we can help troubleshoot this with you.


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