Help Centre

A staff member’s name was mentioned in a review. Should I be concerned?

We do allow travellers to identify staff members of a property in a review as long as this information is used when describing an experience and relates to how this person performs their job function. This information may be potentially useful to travellers researching specific properties and businesses.

If you believe that the review falls outside of our guidelines, you can always report the review to our moderators via your Management Centre

Was this article helpful?