Help Centre

As an owner, how do I remove my business' listing from TripAdvisor?

We understand that some businesses might want to remove their listing for a variety of reasons. However, it is our mission to be a comprehensive source of travel information for our users. We only remove listings under specific circumstances.

What is TripAdvisor's policy on closed properties?

Please see: Listings that have closed or moved

If your business has permanently closed, please follow these steps:

  1. Log into the Management Centre
  2. Select "Update Business Details".
  3. In the "Your listing status" section at the top, select "Close your listing".
  4. Provide the date of closure and any necessary comments. Confirm the closure.

If your business has NOT permanently closed, your listing is a great opportunity for your property.

With just a little effort, you can turn your TripAdvisor listing into a powerful marketing tool. Follow these tips that other businesses have used to attract more guests and collect more reviews:

  • Use constructive feedback in reviews to make improvements and boost your customer satisfaction
  • Ask guests to write a review
  • Respond to reviews using our Management Response feature
  • Upload photos and videos; they help you stand out!
  • Check out what your competitors are doing to make their guests happy
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