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TripAdvisor Help Centre
Our guidelines for holiday rental reviews
What are airline reviews?
I am an airline employee. Can I write a review on my own airline or another?
What if I notice a review on the site that isn't in the right place?
What constitutes a first-hand traveller review?
How do I write a review?
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Responding to Reviews (Owners)
How can I edit or delete a Management Response?
Two guests from the same party each wrote a review. Is this allowed?
Management Response Guidelines
What's a Management Response?
As an owner or manager, how do I report a review that violates your guidelines?
Why wasn't the review I reported removed?
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What is a listing?
What kinds of places does TripAdvisor list?
Who can request a listing?
How do I request that a place or business be added to TripAdvisor?
Why was my listing request rejected?
As a traveller, how do I help correct inaccurate business information?
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Managing Your Listing (Owners)
A staff member's name was mentioned in a review. Is this allowed?
How can I report that my hotel has closed?
My hotel is listed in the wrong location - can I fix it?
How do I get notifications of new reviews or questions on my listing?
I received an "Official Notification from TripAdvisor" email - what should I do?
How can I register and verify myself as an airline representative?
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TripAdvisor is offering me an incentive for a review – is that okay?
What is considered fraud?
Does TripAdvisor screen reviews?
Why doesn't TripAdvisor use name authentication or require proof of stay?
How do I report an inappropriate review?
What should I do if a business owner asks me directly to remove a review?
See all 12 articles
Guidelines for Travel Guides
Questions & Answers Guidelines
What constitutes irrelevant content?
Can I use TripAdvisor content?
What kinds of photographs can be posted?
What constitutes authentic and original content?
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