Help Center

How do I cancel my tour or activity booking?

We get it, plans change! In most cases, you can cancel your booking for a full refund up to 1 day before your activity. However, please check the “Terms and Conditions” section of your ticket for the detailed cancellation policy for your specific activity.

To cancel your booking:

  • Go to your Bookings page
  • Find the booking you need to adjust.
  • On the right side, you will see links where you can view/print your ticket, change date or cancel your booking.
  • Click the 'Cancel Booking' link.
  • You will see the price paid along with the refund amount due prior to finalizing the cancellation.
  • Once you are ready to cancel, click 'Cancel Booking.'
  • You will receive a confirmation email when your cancellation request has been completed.
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