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What's a Management Response?

TripAdvisor allows representatives of accommodations, restaurants or attractions to post one response to each property review. A management response is your opportunity to share your perspective on the reviewer's feedback with future visitors to your page. The response is posted below the review to which you are responding.

For more information on why and how to write Management Responses check out our tip sheet.

To write a Management Response, log in to the Management Center. In the menu, click the “Reviews” tab, and select “Respond to Reviews."

In order for your management response to be posted, it must meet these guidelines. If it does comply with the guidelines, it will typically be published within several business days and you will receive notification.

Not registered as an owner yet? Visit TripAdvisor.com/Owners to get started.

If your property is listed through FlipKey or Holiday Lettings, you will need to submit your response through their sites.

TripAdvisor reserves the right to remove a review or management response at any time for any reason. The reviews posted on TripAdvisor are individual and highly subjective opinions. The opinions expressed in reviews are those of TripAdvisor members and not of TripAdvisor LLC. We do not endorse any of the opinions expressed by reviewers or in management responses. We are not affiliated with any establishment listed or reviewed on this web site.In accordance with our privacy policy, TripAdvisor does not release anyone's personal contact information.

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