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I just bought a hotel/restaurant/attraction already listed on TripAdvisor; can I start with a clean slate?

TripAdvisor Support -

Congratulations on your purchase! And, yes, you can start your property with a clean slate on TripAdvisor. To process an ownership change for your listing and remove reviews written under previous ownership, we require official proof that ownership has been transferred. 

Here's how:

  1. Register and verify as the new business representative. 
  2. Sign in to the Management Center and click on "Manage your TripAdvisor page."
  3. Then in the "Property administration tasks" section click on "Report ownership change."
  4. On the next page, fill out the short form and provide documentation of the ownership change.

Once we verify the information, we'll make the appropriate changes to your property's listing. Please note that only new management may initiate this request.