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How do I report a major renovation of my business?

TripAdvisor Support -

How to report a major renovation

Congratulations - we bet guests will love the new look! And, yes, if your property's renovation meets our criteria, we may delete some of your old reviews so you can start with a clean slate.

Here's how:

  1. Sign in to the Management Center
  2. Click on the "Manage your TripAdvisor page" link
  3. Follow the instructions there to report a major renovation

What you need to prove a major renovation

To qualify as a major renovation, top to bottom changes need to be demonstrated. Cosmetic changes, such as new carpets, paint, or wallpaper, do not qualify. As proof of your completed renovation, you will be asked to submit one of the following documents:

  • Online press release with the publication's letterhead documenting the renovation
  • Notarized copies of building/work permits
  • Notarized copies of the trades' invoices for materials and labor
  • Notarized letter from city officials or Tourist Board verifying the scope of renovation and duration of the closure