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If I write a review of a business, can the business contact me about it?

It is against our privacy policy to share a reviewer's email address with an owner, manager, or anyone else. Reviewers stay anonymous unless they choose to post their email addresses or contact information in a contribution, such as a review or forum post.

If you use a descriptive screen name (e.g. NYCredheadmom) or a friendly name (your first name and initial of last name) as your display name, the business you review may be able to figure out who you are.

Business owners or managers may contact you through the TripAdvisor private messaging system, which allows TripAdvisor members to correspond without sharing their email addresses. Owners may use the messaging system to thank reviewers, ask for further feedback or make legitimate attempts to resolve customer service issues, but owners may not ask reviewers to remove a review via the messaging system, and harassment of reviewers is strictly prohibited.

For more information on our Privacy Policy, click here.


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