If you feel that a review is suspicious or violates our guidelines, locate and click the "Report" link on the review you are concerned about to report it to our editors.
We have technology in place, as well as a team of editors, to moderate reviews. But no system is perfect, and we are continually working to stay ahead of those attempting to game the system. Occasionally, an inappropriate review may slip through the cracks. In these rare instances, please report the material to us and help maintain the high quality of the content of our site.
If you would like to report an inappropriate review for a property you own or manage, we require you to register and verify your identity as a business representative, and then report the review through your Management Center.