Help Center

What are Questions & Answers?

Questions & Answers is a feature that allows travelers to ask questions about a specific property, and to get quick answers from property representatives, past reviewers and other members of our travel community.

To ask a question:

  1. Go to the property's listing page and click the Q & A tab.
  2. Click Ask a question.

To answer a question:

  1. Go to the property's listing page and click the Q & A tab.
  2. Find the question and click Answer next to it or just start typing in the text field below the question if you're the first to answer.

Answers can come from a "Property Representative", an individual directly associated with the property, or a member who has reviewed the same property, who will be labeled as "Reviewed this property".

If you like an answer, click the up arrow to give that member a positive vote. If you found an answer to be unhelpful, click the down arrow.

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