Help Center

How do I make changes to my booking?

Need to add a traveler, change the date, or make another adjustment? Not a problem! In most cases, you can change your booking up to 3 days before your activity. However, please check the “Terms and Conditions” section of your voucher for the detailed policy for your specific activity.

To request a change to your booking:

  1. Click on the Manage My Booking link in top right corner of the website.
  2. You will be asked to login to your account.
  3. Find the booking you need to adjust.
  4. (Hint: click on the + icon next to the itinerary number to see all bookings in that itinerary.)
  5. Look for the Manage Your Booking box under the booking you wish to amend/cancel, click the dropdown, select the type of change you want to make, and provide all the details requested.
  6. You will receive a confirmation email when your change request has been completed.
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