Who do I contact if I have any last-minute questions about my tour? Contact details for the local tour operator can be found on your ticket under the heading Important Information. Related articles My tour offers hotel pickup. How can I request that they pick up at my hotel? How do I cancel my tour or activity booking? Do I need to reconfirm my tour or activity? How do I contact TripAdvisor Rentals? How do I claim a refund?