Help Center

Do I need to reconfirm my tour or activity?

“Reconfirmation” is when you call the local tour operator to double check the logistics of your tour before you begin.

First, check your Ticket to see if reconfirmation is required for your activity (for many activities, it is not necessary). You’ll find this in the “Important Information” section.

If reconfirmation is required, please call your local tour operator to reconfirm your pickup details at least 24 hours before your activity begins. Their contact information is also located in the “Important Information” section on your Ticket.

Tip: If you won’t be arriving in your destination in time to reconfirm the pickup details (for example: you’re arriving the night before your activity), we ask that you reconfirm before you travel.
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