Getting Started

• Can you help me contact a business listed on your site?
• What is a rating?
• What is TripAdvisor's Popularity Index?
• How does the Popularity Index differ from the overall bubble rating?
• What do star ratings for hotels mean?
• What are Travel Guides?

Navigating TripAdvisor

• Where can I find information about the safety of a destination?
• What is the Just for You feature?
• What are Neighborhoods?
• How can I unsubscribe to Questions & Answers emails?
• How do I remove or report a Question & Answers topic?
• What are Questions & Answers?

See all 10 articles

Instant Booking

• How do I book a hotel room through TripAdvisor?
• I need help with a reservation I made. How can I get assistance?
• Can I cancel or change my reservation through TripAdvisor?
• Where I can view my bookings or reservations?

GreenLeaders

• As a guest, how can I give feedback on a business's green practices?
• How will you verify a GreenLeader's environmentally friendly practices?
• How can I apply to be a GreenLeader?
• What is the TripAdvisor GreenLeaders Program?

Flights

• Does TripAdvisor offer any air mile promotions or campaigns?
• What is an airline review?
• Are airline reviews eligible for airline mileage promotions?
• What do I do if I found the perfect flight on TripAdvisor but the details have changed on the supplier's website?
• What is TripAdvisor Flights?
• What are Air Watch alerts?

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Vacation Rentals

• What is TripAdvisor Payment Protection?
• How do I pay for my vacation?
• Where is my booking receipt or itinerary?
• How do I pay by American Express?
• How do I know my booking is safe?
• I can't find the property I booked online. What should I do?

See all 35 articles

Saves

• What is your saved trips page?
• How do I save a hotel or other spot that I want to remember?