Getting Started

• Can you help me contact a business listed on your site?
• What is a rating?
• What is TripAdvisor's Popularity Index?
• How does the Popularity Index differ from the overall bubble rating?
• What do star ratings for hotels mean?
• What are Travel Guides?

Navigating TripAdvisor

• Where can I find information about the safety of a destination?
• What is the Just for You feature?
• What are Neighborhoods?
• How can I unsubscribe to Questions & Answers emails?
• How do I remove or report a Question & Answers topic?
• What are Questions & Answers?

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Instant Booking

• How do I book a hotel room through TripAdvisor?
• Can I cancel or change my reservation through TripAdvisor?
• Where I can view my bookings or reservations?

GreenLeaders

• As a guest, how can I give feedback on a business's green practices?
• How will you verify a GreenLeader's environmentally friendly practices?
• What is the TripAdvisor GreenLeaders Program?
• How can I apply to be a GreenLeader?

Flights

• Does TripAdvisor offer any air mile promotions or campaigns?
• What is an airline review?
• Are airline reviews eligible for airline mileage promotions?
• What do I do if I found the perfect flight on TripAdvisor but the details have changed on the supplier's website?
• What is TripAdvisor Flights?
• What are Air Watch alerts?

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Vacation Rentals

• How do I book a rental?
• I’m concerned about my booking due to recent events – what should I do?
• What should I do if my booking is in a hurricane-affected area?
• How do I search for a vacation rental?
• How do I pay for my vacation?
• How do I pay by American Express?

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Saves

• What is your saved trips page?
• How do I save a hotel or other spot that I want to remember?

Things To Do

• Why was my booking request declined?
• How do I cancel my tour or activity booking?
• How can I withdraw my booking request for a tour or activity?
• How do I know if my tour or activity booking is confirmed?
• My booking request was declined. When will I get my money back?
• It's been over 48 hours since I booked and I don't have my vouchers yet. Is everything okay?

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