Português do Brasil
TripAdvisor Help Center
How do I search for a vacation rental?
How do I pay for my vacation?
How do I pay by American Express?
Where is my booking receipt or itinerary?
What is the difference between 'Ready to book' and 'Need more information'?
What is TripAdvisor Payment Protection?
How do I know my booking is safe?
I can't find the property I booked online. What should I do?
How can I view and manage my booking?
How do I edit the dates/number of people on my booking?
How do I review a vacation rental?
The property owner/manager wants to change my booking - what are my options?
The property owner/manager wants to add a fee to my booking - what are my options?
The owner wants to cancel my booking. What should I do?
Why can't I call the property owner/manager before booking?
How do I contact the property owner/manager?
How do I know if my booking is confirmed?
What should I do if I can’t contact the property owner/manager?
What if I can't access the property when I arrive?
What if the owner and I can’t reach an agreement on a damage deposit claim?
Why haven’t I received my damage deposit back yet?
What is TripAdvisor's guest booking fee?
Where can I find check-in details and other arrival information for my trip?
How do I make a Payment Protection claim?
How do damage deposits work for travelers?
My booking was cancelled due to an overdue payment (For guests)
How do private rooms work? (For guests)
How do automated balance payments work?
Why was my booking canceled?
When will I receive my refund?