Português do Brasil
Manage My Booking
TripAdvisor Help Center
How do I know my booking is safe?
I can't find the property I booked online. What should I do?
How do I log in to my Rental Inbox and see my booking?
How do I edit the dates/number of people on my vacation rental booking?
What if the property owner/manager asks me to pay in a different way?
What if I'm asked to pay someone other than the named advertiser?
I’m having trouble making my balance payment. What should I do?
I missed my balance payment. What should I do?
I can't pay the balance for my trip in time, what should I do?
The property owner/manager wants to change my booking - what are my options?
The property owner/manager wants to add a fee to my booking - what are my options?
The owner wants to cancel my booking. What should I do?
Why can't I call the property owner/manager before booking?
How do I know if my vacation rental booking is confirmed?
What should I do if I can’t contact the property owner/manager?
What if I can't access the property when I arrive?
What if the owner and I can’t reach an agreement on a damage deposit claim?
Why haven’t I received my damage deposit back yet?
What is TripAdvisor's guest booking fee?
Where can I find check-in details and other arrival information for my stay?
How do I make a Payment Protection claim?
How do damage deposits work for travelers?
My booking was cancelled due to an overdue payment (For guests)
How do private rooms work? (For guests)
How do automated balance payments work?
When will I receive my refund?
My rental booking request was declined. When will I get my money back?
How much will I be refunded?
How do I know what it will cost for my stay?
How do I find out more information about the property/my vacation?